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VIZILOK
Brooklyn, NY 11235 
Phone: +1 833-353-1775
Email: customersupport@vizilok.com
Customer Support is available Monday through Friday 9:00 AM to 6:00 PM EST  

 

We're located in Brooklyn, NY -  but we ship our locks nationwide. Email us to find out whether we can ship to your location.

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VIZILOK Care®
Official 3-Year Product Replacement Protection Plan from VIZILOK™.

NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.

REPLACEMENT COVERAGE: Plan starts after the manufacturer's warranty.

EASY CLAIMS PROCESS: File a claim anytime by contacting our customer service at customersupport@vizilok.com

3-YEAR PROTECTION PERIOD: Plan can only be used once during the 3-year covered period. If you redeem your plan for a replacement, you'll have a choice to restart your protection plan by purchasing another. Otherwise, coverage expires upon redemption.

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