We value the trust you place in us. And we take great pride in the quality of our products. That’s why we offer a free replacement warranty on all of our locks.
We are constantly working with our customers to upgrade our products based on their feedback. Therefore, should you be dissatisfied with your purchase for any reason, please contact us so we have the chance to correct it. We want you to shop with confidence, without worrying about whether you'll like our locks.
In the case of the factory defect, we warranty an immediate replacement for 1 year of commercial application excluding those that are Final Sale. The lock must have been installed in the initial location.
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